Report errors by sending an email to our service desk.
To identify and resolve the issue you have experienced, we need more information. Please send us:
- contact information of the user experiencing the error
- step-by-step description of how the error can be reproduced, as well as expected and actual results
- screenshot of the entire browser window when the error occurs. The URL address must be visible
- the exact time when the error occurred;
- if related to My Vessels: name of the user who is logged in.
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